Posted by: arijnovick | January 26, 2011

Corporations Need Anger Management: A Real Testimonial

Here is a recent email that came to our office.  It is a perfect example of why corporate online anger management classes or in person Executive Coaching in anger management for small or large businesses are so important in helping improve business productively and moral.

“So the reason I’m inquiring is actually for my older brother. He and I run the family business and I am having to deal with him yelling and cussing out our employees and customers on a pretty consistent basis. The other factor is I’m 16 years younger than him and he reports to me. He and my dad got into a huge fight where my brother ended up throwing a plastic chair across the room. That, combined with poor financial results, caused my dad to replace him with me. Surprisingly, this didn’t affect our relationship and in a way I think he was relieved.

Fast forward three years and the company is much healthier but I think he still has a lot of problems controlling his temper. He usually had a valid reason for being upset, however, his reaction is often so abrupt, loud, and angry his point is lost and people focus on his reaction rather than trying to listen to what he’s saying. Most of the people that report directly to him are afraid to talk to him because they don’t know which person will respond. There are times when he is compassionate and understanding. There are times when he will belittle people. There are also times that he will fly off the handle and scream, cuss, and rant.

For whatever reason I didn’t inherit this jean and I’m pretty patient and calm so once he loses it on someone they come to me to vent. At this point I realize I’m in a no-win situation. He’s not a normal employee that I can discipline or fire as we’ll still be eating Thanksgiving dinner every year. I also realize I cannot grow this business to its full potential with him acting this way. We have lost customers and good employees due to his behavior.

My question is: how do I convince him to at least give your program a try?

Our response:
“I understand your situation well.  I have seen many family business owners over the years and this is a common problem.  I think if he is willing to recognize that his behavior is actually effecting the bottom line of the business as well as productively and moral he might be willing to take a look at his part in the problem.  I would not position the counseling as psychotherapy, but rather corporate or executive coaching.  The work that I would do with him would be educational in nature and would not pathologize him the way therapy might.  The work would include both a pre and post evaluation to access his skills and is non psychological.

Additionally,  I would be more than happy to help him/you.  I often do my work on-site (if he doesn’t want to come to my office), so this is an option.  We could also set up a consultation with the three of us to talk about the kind of work that I do and how it might benefit everyone if that is an easier angle.  My contact information is below.

Ari Novick, Ph.D.
AJ Novick Group, Inc. Anger management
Anger Class Online, Anger Management Classes Online

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